Privacy Policy

Last updated: 3 October 2026

About this policy

This policy explains how Driftix handles personal information when you visit driftix.eu, place an order or contact us. Our store is hosted on Shopify.

Information we collect

Information may include your name, email address, phone number, delivery and billing addresses, order details and messages you send us. Payment information is processed by the payment providers used at checkout. Technical information may include your IP address, browser, device information and interactions with the website.

How we use information

We use information to process payments and orders, arrange delivery, respond to enquiries, handle returns, prevent fraud, meet legal obligations and operate our store. Where you consent, we may use information for marketing or analytics. You can unsubscribe from marketing emails using the link in the message.

Legal bases

Depending on the purpose, we process information to perform our contract with you, comply with legal obligations, pursue legitimate interests such as fraud prevention and store operation, or with your consent where required.

Service providers

Information needed to operate the store may be shared with Shopify, payment providers, fulfilment partners and shipping carriers. Where enabled and permitted by your preferences, analytics and advertising partners may process information about your use of the store. Details about Shopify's handling of customer information are available in Shopify's privacy policy.

Cookies and privacy choices

Necessary cookies help the store function. Optional cookies and similar technologies may be used for analytics or advertising according to your consent and applicable rules. Use the store's cookie preferences to manage your choices. For applicable opt-out requests, see Your privacy choices.

Messages and submitted content

We use the content you send us to respond to your enquiry. Sending a photo or collaboration proposal does not automatically authorise us to publish it or use it to create products. Any agreed public use will be discussed separately.

Retention and security

We retain information for as long as needed for the purposes described here and applicable legal obligations. Order and accounting records may be retained for up to seven years where required. We use appropriate measures to protect information, but no method of transmission or storage is completely secure.

International processing

Shopify and other service providers may process information outside the country where you live. Where required, applicable safeguards are used for international transfers.

Your rights

Depending on your location, you may request access, correction, deletion or restriction of your information, object to certain processing, withdraw consent, or request portability. You can also complain to the relevant data protection authority. Some requests may be subject to legal exceptions or identity verification.

Contact and updates

Use our contact form for privacy requests or questions. We may update this policy; the latest version and update date appear on this page.